Signzy offers biometric-based eSign services, which utilize various biometric devices for authentication. Here are two examples of biometric devices supported by Signzy:

The Mantra MFS 100 is a fingerprint scanner used for biometric authentication. Signzy's eSign services can integrate with this device to capture and verify fingerprints during the signing process. This ensures a secure and reliable authentication method for electronic signatures. To get more details about Mantra MFS 100 biometric device, please refer to this link - https://www.mantratec.com/products/Fingerprint-Sensors/MFS100-Fingerprint-Scanner

The Secugen Hamster Pro 20 is another fingerprint scanner compatible with Signzy's eSign services. It enables users to capture high-quality fingerprint images for authentication purposes. By integrating with this device, Signzy ensures the accuracy and integrity of biometric data during the eSign process. To get more details about Secugen Hamster Pro 20, please refer to this link - https://secugen.com/products/hamster-pro-20/

We currently support devices running on Windows only. Please reach out to our helpdesk at [email protected] or your assigned CSM (Customer Success Manager), if you are looking for support for any other biometric devices.

To utilize the biometric device during the signing process, you must establish a connection between the device and your computer, and then proceed to download the required drivers. This section outlines the necessary steps to prepare the Mantra MFS 100 device for eSign journeys. Here is a step-by-step process to download and install the Mantra MFS 100 driver on a Windows laptop/desktop for biometric-based eSign.

Step 1 - Ensure your Windows based laptop/desktop is connected to the internet and powered on.

Step 2 - Open a web browser (e.g., Google Chrome, Mozilla Firefox) and go to the webpage - http://download.mantratecapp.com/Forms/DownLoadFiles. It lists down the links of all the drivers for Mantra devices.

Step 3 - Locate the driver/software download link for "WINDOWS Download MFS100 Client Service". Once you click on download button for "Download MFS 100 Client Service (9.0.3.8)", it will initiate the downloading process.

Step 4 - Once the download is complete, navigate to the "Download User Manual" and download the user manual. The user manual can also be downloaded from this link - https://download.mantratecapp.com/web/MFS100ClientService_Secure_Installation_Manual.pdf

Step 5 - During the installation of the MFS 100 client service, it will also prompt you to install the MFS 100 driver and you should install MFS 100 driver also.

Step 6 - After completing the driver installation, a window for the MFS 100 Test Application will appear. To proceed, click on the "Initialize" button and then select "Start Capture." This action will activate the biometric device, causing it to emit a flashing light.

Step 7 - Position your finger onto the scanner of the device, and you should observe an image of your fingerprint displayed within the white box of the MFS 100 Test Application window.

Step 8 - To finalize the client service setup, click on the "Finish" button. This will complete the configuration process.

Congratulations! You have now successfully downloaded, installed, and configured the Mantra MFS 100 driver on your Windows based laptop/desktop for biometric-based eSign. You can now proceed with using the device for your desired eSign journeys.

You are now ready to access the signing link on your laptop. When you navigate to the biometric signing page, Signzy will automatically detect the presence of your biometric device

To use the biometric device for signing, you need to connect it to your computer and download the necessary drivers. This section provides a step-by-step guide to prepare the Secugen Hamster Pro 20 device for eSign journeys.

Step 1 - Make sure your Windows laptop/desktop is connected to the internet and powered on.

Step 2 - Open a web browser (such as Google Chrome or Mozilla Firefox) and visit the webpage https://secugen.com/drivers/. This page lists all the driver links for Secugen devices. The primary drivers for applications utilizing SecuGen fingerprint readers and devices with SecuGen fingerprint USB sensors are the WBF (Windows Biometric Framework) drivers. To use the WBF drivers, it is necessary to enable the Windows Biometric Service. It is important to note that the Windows Biometric Service might not be enabled by default on the Windows Server operating system.

Step 3 - Find the download link for "Secugen WBF Drivers Installer" and click on the download button to start the download process.

Step 4 - Once the download is complete, also download the quick start guide from this link - https://secugen.com/guides/. You can also use this link: https://secugen.com/wp-content/uploads/HowToLoginToWindowsWithSecuGenWBF.pdf

Step 5 - After the driver installation is complete, place your finger on the scanner of the device. You should see an image of your fingerprint displayed. It marks the completion of the driver for Secugen Hamster Pro 20 and proper functioning of the device to capture the fingerprint for biometric based eSigns.

Congratulations! You have successfully downloaded, installed, and configured the Secugen Hamster Pro 20 driver on your Windows laptop/desktop for biometric-based eSign. You can now proceed to use the device for your desired eSign journeys. You are now ready to access the signing link on your laptop. When you visit the biometric signing page, Signzy will automatically detect your biometric device's presence.