Generic FAQs

An API marketplace is a platform that allows developers to browse, discover, and integrate with a variety of APIs from different providers, all in one place. It can simplify the process of finding and using APIs by providing a centralized location for developers to search and compare different offerings.

Signzy's API marketplace offers a range of APIs for identity verification, digital KYC, and fraud detection. These APIs can help businesses automate and streamline their customer onboarding and verification processes, while also enhancing security and compliance.To know more about the products Refer API Documentations.

To get started, you will need to sign up for an account on Signzy's developer portal and obtain API credentials. Once you have your credentials, you can browse the available APIs, read the documentation, and start integrating them into your own applications.

For more details, please contact your SPOC at Signzy.

Signzy's API documentation includes detailed information on each API, including its endpoint URL, request and response formats, authentication requirements, and usage examples. The documentation also includes code samples in several programming languages to help developers get started quickly.

Signzy takes data security and privacy very seriously and has implemented several measures to ensure that customer data is protected. These measures include secure connections using HTTPS, encryption of sensitive data, and compliance with relevant data privacy regulations. Refer Security for more details.

At Signzy, we understand that integrating with new APIs can sometimes be challenging, especially for developers who are new to the platform. That's why we offer expert assistance throughout the onboarding process and beyond. Our team is dedicated to helping you get started with our APIs, understand their use cases, and optimize their performance in your products.

Before you go live, our team will work closely with you to ensure that you are fully prepared to integrate with our APIs. We will guide you through the integration process, provide detailed documentation, and offer support through email and Slack channels. If you encounter any issues or have any questions, we're here to help.

After you go live, we continue to offer ongoing support to help you optimize your use of our APIs. This includes regular check-ins to discuss your use cases, identify areas for improvement, and offer tips for optimizing your API performance. Our team is always available to provide guidance, answer questions, and help you get the most out of our APIs.

In addition to our expert assistance, we also offer a comprehensive knowledge base that includes articles, tutorials, and code samples to help you get started quickly. Whether you're a seasoned developer or just starting out, our documentation portal provides the resources you need to integrate our APIs seamlessly into your products.

Refer Expert Assistance Before go-live and Continuous Support Post go-live

In the event of downtime or performance degradation, our L2 team will determine the appropriate notification to be sent to affected customers. You will receive a clear and concise message explaining the reason for the issue. Once the downtime has ended, you will receive another message confirming that the service is back online and that the issue has been resolved.

We also ensure to promptly respond to any client-reported tickets related to the issue.

Fore more details refer : Status Portal & Community